6-Month Customer Summary
Customer Revenue
$113,033
Retail only, excl. staff W&F
Washer Revenue
$90,855
80.4% of customer revenue
Washers
Dryer Revenue
$22,178
19.6% of customer revenue
Dryers
Avg Washer Rev / Cycle
$6.35
Blended across all sizes
Customer Washer Cycles
14,317
Retail wash starts, 6 months
Washers
Customer Dryer Cycles
88,239
~6.2× more dryer than washer cycles
Dryers
Peak Utilization
30.1%
Avg 8–9 AM — significant headroom
New Cards Issued
1,181
~197 per month average
Monthly Revenue — Washers vs Dryers (Customer Only)
Customer Revenue: Washers vs Dryers
Washers dominate revenue; dryers are relatively flat
Customer Cycles: Washers vs Dryers
Dryer cycles run ~6× higher — each wash drives ~6 dryer starts
Revenue structure: Washers generate 80% of customer revenue despite running far fewer cycles, because washer prices ($2.35–$10.93/cycle by size) dwarf dryer prices (~$0.28/cycle). Dryer volume is massive (88K cycles) but low-yield. October–November were the strongest washer revenue months; January dipped as staff W&F absorbed more machine capacity.
Washer Size Analysis — Customer Revenue
Customer Revenue by Washer Size
45lb drives the most total revenue
Customer Cycles by Washer Size
45lb also highest volume; 85lb is lowest but highest yield
Revenue per Cycle by Size
85lb yields 4.6× more per cycle than 20lb
| Washer Size |
Machines |
Cust Cycles |
Cust Revenue |
Rev / Cycle |
Cust Wash Minutes |
Share of Washer Rev |
| 20lb |
11 |
2,870 |
$10,694 |
$3.73 |
77,490 |
11.8% |
| 45lb |
26 |
6,863 |
$40,061 |
$5.84 |
185,301 |
44.1% |
| 65lb |
14 |
2,585 |
$22,588 |
$8.74 |
69,795 |
24.9% |
| 85lb |
4 |
1,057 |
$11,715 |
$11.08 |
28,539 |
12.9% |
85lb opportunity: The 4 largest washers generate $11.08/cycle (3× the 20lb rate), run almost entirely for customer retail (87% customer), but see the lowest cycle counts in the fleet. They are never constrained by staff. If occupancy increased, these would be the highest-leverage machines to promote.
Washer Revenue by Size — Monthly Trend
Customer Washer Revenue by Size: Aug 2025 – Feb 2026
Stacked — each color is a washer size. Feb is partial month.
Hourly Capacity — Customer Washers vs Dryers
Avg Customer Machines in Use by Hour
Local time. Activity from ~5 AM peaks around 7–8 AM; closes ~4 PM.
Staff vs Customer by Machine Type
Staff dryers dominant after 5 PM — W&F end-of-day production
Operating hours (local time): Meaningful customer activity runs 5 AM – 3 PM, peaking at 7–8 AM. A small number of transactions exist at 1–4 AM (real, not a timezone error — approximately 9 customer full-cycle starts per day during those hours). Staff W&F dryers run heavily from 3 PM onward and exclusively from 5 PM–6 PM.
Day-of-Week Patterns
Avg Customer Machines in Use by Day
Sunday is the busiest customer day; Thursday/Monday most staff-heavy
Customer vs Staff Mix — 100% View
Stacked % of total machine utilization
Daily Revenue — Customer Washers & Dryers
Daily Customer Revenue: Washer vs Dryer
Aug 17, 2025 – Feb 16, 2026 · Sunday spikes visible as regular pattern
Top Machines — Customer Cycles & Revenue
Top Customer Dryers — Cycles (6 months)
D13 leads with 5,096 customer cycles
Top Customer Washers — Revenue (6 months)
45lb washers lead volume; W17 (45lb) highest revenue per cycle
| # |
Machine |
Type / Size |
Customer Cycles |
Customer Revenue |
Rev / Cycle |
Staff Cycles |
Note |